Returns
We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is
faulty, or we sent you an incorrect order by mistake, send it back to us within 15 days of delivery for a full refund (Return
Shipping not included).
If you change your mind (it happens to the best of us), or wish to return an unwanted gift, please contact customer support
at nadia@paceinnovations.net as we would love to help you exchange or refund your purchase if returned within 15 days of
delivery. There are a few things to note: the return shipping isn’t covered and refunds need to be sent to the original
purchaser’s method of payment. All items must be returned in original condition and in the original Pace Innovations/
Brands represented by Pace Innovations packaging.
Exchanges
We will happily help you process an exchange within 15 days of delivery. The item will need to be returned to us in its
original condition with packaging intact (Return Shipping not covered). Please reach out to nadia@paceinnovations.net for
help
